Privacy Policy

OVERVIEW

Maintaining the security of your data is a priority, and we are committed to respecting your privacy rights. We pledge to handle your data fairly and legally at all times. We are dedicated to being transparent about what data we collect about you and how we use it. This policy, provides you with information about:
– how we use your data;
– what personal data we collect;
– how we ensure your privacy is maintained; and
– your legal rights relating to your personal data.

HOW WE USE YOUR DATA

General

We use your personal data:
– to provide services to you;
– to make a tailored website available to you;
– with your agreement, to contact you electronically
– to better understand your needs;
– to enable us to manage customer service interactions with you; and
– where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).

Marketing

We do not use any of your information for Marketing purposes.
Other Third Parties
We do not share any of your data with any other Third Parties.

WHAT PERSONAL DATA DO WE COLLECT?

We may collect the following information about you:
– your name, age/date of birth and gender;
– your contact details: postal address including billing and delivery addresses, telephone numbers (including mobile numbers) and e-mail address;
– your location;
– your correspondence and communications with us.

This list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this Policy. Some of the above personal data is collected directly, for example when you send an email to our team.

HOW WE PROTECT YOUR DATA

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage, however, transmission of information via the internet is not completely secure. We will use reasonable endeavours to protect your personal data but we cannot guarantee the security of it.

We will retain your information for a reasonable period or as long as the law requires. We will only disclose your personal data in the event that we sell any or all of our business or assets, if we are acquired by a third party or where we are required or permitted to by law.

You are entitled to receive a copy of your personal data by contacting us.

YOUR RIGHTS

You have the following rights:
– the right to ask what personal data that we hold about you at any time,
– the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge; and

COOKIES POLICY

What are cookies?

Like most websites, our websites use cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website. They are used to ‘remember’ when your computer or device accesses our websites. Cookies are essential for the effective operation of our websites and to help you shop with us online. They are also used to tailor the products and services offered and advertised to you. Some cookies collect information about browsing and purchasing behaviour when you access this website via the same computer or device.

What are cookies used for?

The main purposes for which cookies are used are:
1. For technical purposes essential to effective operation of our websites, particularly in relation to on- line transactions and site navigation.

 How do I disable cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. What happens if I disable cookies? This depends on which cookies you disable, but in general the website may not operate properly if cookies are switched off.

CONTACT INFORMATION

If you have any questions about how we uses your personal data please do not hesitate to contact us.

UPDATES

This policy was last updated in September 2021